FAQ

What can we help you with today?

General

FXTM offers a variety of payment methods including credit and debit cards, e-Wallets, Bank Wire transfers and local payment solutions.

You should note that we do not accept cash deposits.

Limits are set by the payment providers individually. The minimum/maximum for each method can be found in MyFXTM.

You can find full details on your transactions in MyFXTM by following the steps below.

  1. Go to ‘Transaction History’.
  2. Find the relevant transaction.
  3. Click on the transaction ID number.

All acceptable currencies are outlined on our Deposits and Withdrawals page.

- Transactions in USD, EUR, GBP and NGN are processed without conversion.

- Transactions in currencies listed here will be converted as per the FXTM exchange rate table.

- Transactions in any other currency will be converted as per the exchange rates of the payment provider/bank.

We reimburse 100% of any charges on all deposits.

You can find full details on our reimbursement policy here.

We offer a variety of local payment solutions for different regions, you can find a full list of these options in MyFXTM.

Back to FAQ
Scroll Top
Risk warning: Trading is risky. Your capital is at risk. Exinity Limited is regulated by FSC (Mauritius).