FAQ

What can we help you with today?

General

FXTM offers a variety of payment methods including credit and debit cards, e-Wallets, Bank Wire transfers.

You should note that we do not accept cash deposits.

Limits are set by the payment providers individually. The minimum/maximum for each method can be found in MyFXTM.

You can find full details on your transactions in MyFXTM by following the steps below.

  1. Go to ‘Transaction History’.
  2. Find the relevant transaction.
  3. Click on the transaction ID number.

All acceptable currencies are outlined on our Deposits and Withdrawals page.

- Transactions in USD, EUR, GBP and NGN are processed without conversion.

- Transactions in currencies listed here will be converted as per the FXTM exchange rate table.

- Transactions in any other currency will be converted as per the exchange rates of the payment provider/bank.

We reimburse 100% of any charges on all deposits.

You can find full details on our reimbursement policy here.

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Risk warning: This page is not intended for Retail clients. You should satisfy Professional client criteria before continuing. https://www.forextime.com/eu/trading-accounts/trade-as-professional-client