FAQ

What can we help you with today?

Making an Internal Transfer

  1. Go to the ’Internal Transfers’ page within the ‘My Money’ section in MyFXTM.
  2. Select the account you wish to transfer funds from and to, the amount and click ‘Confirm’.

- You can only make internal transfers between your own trading accounts

- Transfers can only be made in the currency of those accounts.

- There are no minimum/maximum limits to internal transfers.

- If you have a bonus on the account, then according to the Terms and Conditions of the bonus we may have to cancel it. If this is the case, we will send  an email asking you to confirm if you want to proceed with your request.

No, all internal transfers are free.
However, if the currency between the two accounts differs then the funds will be converted based on the FXTM exchange rates on the day the funds are credited to the account.

  1. Go to the Withdraw Funds page of the ‘My Money’ section in MyFXTM.
  2. Select the IB Transfer payment method and click ‘Withdraw’.
  3. Select the wallet or trading account you would like to withdraw from and deposit to and specify the amount. Then click ‘Confirm’.
  4. 'Select reason for withdrawal and click 'Confirm'.

Internal transfers are processed within minutes. If you experience any delay please contact our Back Office department.

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Risk warning: Trading is risky. Your capital is at risk. Exinity Limited is regulated by FSC (Mauritius).